Marcus has a phone number on their literature and online that states they usually answer their phone in 30 seconds or less. I wanted to call before submitting a loan request to find out if there is an early pay off charge.
The problem is that they are advertising with a phone number that is wholly nonworking. If you have a question about any loan details before you submit your offer online, their number is not even legit. This is false advertising.
The number they give is 1-844-627-2871. There is no other contact information. This number does not even ring. You can look this up right now on their site: Marcus.com/offers.
Now, should you wish to open a savings account with Marcus, low and behold, they have a correct and working number. But if you call that number - 855-730-7283 - their automated system will first ask you if you are calling for a loan. If you say yes, it directly hangs up on you. Note, there is no transferred call, no sorry please enter a correct choice.
This is deceit. Take your business elsewhere.
Bottom Line: No, I would not recommend this to a friend
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