1) Customer support is terrible.
2) You have to put extra time to manage dongle.
3) Poor communication.
4) Easy money-making business.
In many parking garage, their dongle does not have coverage/signal. If you go on vacation then you have to report that you are not using the car. If you don't report they charge you extra for not reporting :).
Poor communication, half the communication is sent to your phone via SMS and important communication is sent to email. When they are charging you extra they send email but NOT SMS.
If you stay in states where snow is more often - then stay away from this. During the snow period as well, you have to report that you are NOT using the car because their dongle won't work.
Bottom Line: No, I would not recommend this to a friend
11 people found it helpfulLink to this Review