Hannah B.
Hannah B.
New YorkMember since July 2019

Reviews (1)

    • Aug 6, 2019
    • Verified Reviewer


    Warning! Avoid TruGreen.

    What a disappointing experience. We pursued services with TruGreen because our daughter has an allergic reaction to mosquito bites. We prepaid for treatments on our lawn for the entire summer. It took a while before anyone even came out to survey our lawn and then finally they did the first treatment. After 5 days, the mosquitoes were horrible, so we requested a service call. It took over 3 weeks (time for our next application) and a tech came and did a spot treatment and claimed the full application would be the following week. Nobody came. After dozens of phone calls and emails filled with excuse after excuse, the "application" finally happened again 4 weeks after the spot treatment and it was another spot treatment. I asked the tech why and what was happening and he was rude and evasive and told me it wasn't his problem, basically. After several more phone calls and emails, we have canceled services completely. This was beyond frustrating and such a painful experience. We will never use this company again.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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