Niccole J.
Parkersburg, WVMember since August 2019

Reviews (1)

    • Aug 13, 2019
    • Verified Reviewer


    Beware, TruGreen is not reputable

    Overall Experience:

    I switched to TruGreen in 2019. What a nightmare. It is hard for me to believe that the PGA is an endorser of this company. I have been lied to on a regular basis by management personnel.

    I have had more service appointments scheduled that I can remember which ended up as "no shows".

    TruGreen tries to bill you for services not provided. If you are fool enough to use TruGreen compare your service receipt very carefully against your billing statement.

    TruGreen has a high turnover rate in service technicians, I never had the same tech twice. Even though they say you don't need to be home, I had to be to ensure they covered the entire lawn. They need a "watch dog" or they skimp on the treatments.

    Giving TruGreen a "1 star rating" is being over-generous. They deserve "0" stars.

    I would not recommend TruGreen to anyone. I wish the PGA would re-evaluate their endorsement.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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