Mindi H.
New YorkMember since August 2019

Reviews (1)


    • Aug 14, 2019
    • Verified Reviewer

    NordicTrack FreeStride Trainer

    Avid elliptical user

    Overall Experience:

    I have used elliptical trainers for a minimum of three days a week for 20 years. This particular machine is NOT recommended. It allows for minimal cardiovascular exercise, and puts tremendous strain on joints. Wrists, elbows, and knees suffer after using the FS7i machine. I have the 5-year extended warranty. A technician was sent to my home due to the issues mentioned. It was stated the machine is to blame. I contacted NordicTrack directly. NordicTrack's customer service representatives are poor. I called to discuss my concerns. All they did was state their 30-day warranty. I asked to speak with a supervisor and was transferred to another representative where the same poor service was given. I again asked for a supervisor and was transferred to the extended warranty after specifically stating I did not want to be transferred to them because there is no repair necessary. I WILL NOT do business with NordicTrack in the future. BEWARE!

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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