Tom C.
CaliforniaMember since August 2019

Reviews (1)


    • Aug 14, 2019
    • Verified Reviewer

    TruthFinder

    Didn't work and beware of monthly charges

    Basically, it is a scam. I only used it one time and I could not locate the missing person. I inadvertently checked the box to approve monthly billing. There was no one-time usage. So they billed me for 10 months before I noticed (yes it is my fault). I tried to cancel online and went to Payment to do that but the only option was to affirm the same credit card. So I called. The woman was really nice and eventually, they credited me 3 months.

    You need to go to Membership to cancel the service, not Payment.

    They do not emphasize that you will be paying monthly forever unless you cancel.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review
    • Aug 14, 2019

      Company Response from TruthFinder Inc.

      We’re sorry to hear you had a frustrating experience with your billing experience. Please contact our Customer Support team at 1-800-699-8081 so we can make things right.

      Sincerely,

      TruthFinder Support


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