Orlando, FLMember since March 2016

Reviews (1)

    • Mar 23, 2016
    • Verified Reviewer

    Probiotic America

    Disreputable Company Practices

    I ordered a product and noticed about ten minutes later that I was charged for two products. I immediately sent an email. The next day I sent another. One more on day three. Finally on day four, I said that if I did not hear from them by 5 pm, I was going to cancel my entire order. After 5pm on that day, I sent one more email cancelling both orders. Still not hearing a word from them at all, on day 6 I looked up a telephone number, and called them. The young lady very nicely told me that they get hundreds of emails daily, and that I should have called. I told her that's exactly what I was doing. She told me they could not refund any money until they received their products back. She told me that I should receive them in a couple of days. Meanwhile they have $ 360 of my money which could have been returned if only they replied to the email I had sent twenty minutes after ordering.

    Do not buy from this company. They will add more to your order than you truly ordered and then make you jump through hoops before returning any money.

    Very disappointing.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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