John C.
TexasMember since August 2019

Reviews (1)

    • Aug 30, 2019
    • Verified Reviewer

    American Home Shield

    Customer service failure

    Overall Experience:

    We have a leak in our AC unit. AHS sent out Texas Best AC repair and they told us nothing is wrong. We told him we added 4 lbs of freon 3 days ago; something IS wrong. AHS will not honor our request for a second opinion. Texas Best has poor ratings and the other company has great ratings. The other company said we have a leak that needs repair. They also said we would get the run around from our warranty company and that is exactly what happened. We were loyal for many years to AHS and it seems to be wasted money.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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