Sandra M.
TexasMember since August 2019

Reviews (1)

    • Aug 31, 2019
    • Verified Reviewer

    American Home Shield

    How can they be rated the "best"

    Overall Experience:

    We have used our coverage 3 times in about 16 months. The first time was a plumbing problem, and was resolved by a reputable service provider. Next we had an HVAC issue that still has not been resolved, 4 or 5 months later, we are still waiting, oh and 2 different service providers with the latest saying that they can't get here due to personal tragedy. Now another plumbing issue has come up and a very disreputable-looking unmarked van with very little equipment shows up. They did clear the line, however, they unplugged my deep freeze in the garage and forgot to plug it back in. Now everything is ruined in my deep freeze. Best Plumbing won't return my calls and American Home Shield quotes my contract to me. They are not responsible for the idiots they sent to my home and ruined my food. I'm on disability and have no idea how to feed the 2 grandbabies we are raising. That deep freeze was everything to our family.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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