I had always booked through Disney directly but had heard good things and wanted to save a few dollars. All the bloggers that recommend this place are probably getting kickbacks. Very slow and then called and wanted to speak to my mom who we put the reservations on her card for a family trip at 8:30 in the morning after more than 24 hours that the order had been pending. I told the woman if it is going to take any longer that we should just cancel the whole thing and I was very upset she didn’t even apologize. She did cancel the order but I cannot believe that the customer service is this slow and awful. Would not recommend this place.
Bottom Line: No, I would not recommend this to a friend