Loanpal is easy to work with until after your loan closes. Then, they really could not care any less about you. My loan was transferred to a HORRIBLE company before I even made one payment. I called and called, trying to talk to ANYONE who could help, but to no avail. They just don't care what happens to you after they get what they want. You are lucky if they return your calls or emails, but none of that helped anyway. I begged to have my loan serviced by a reputable company, but they didn't care at all. I should have listened to the inner voice that told me to run far away from them when the entire process started.
Bottom Line: No, I would not recommend this to a friend