Dave N.
VirginiaMember since September 2019

Reviews (1)


    • Sep 17, 2019
    • Verified Reviewer

    Capillus Laser Caps

    Deceptive and concealing

    Overall Experience:

    While Capillus does in the fine print, if you look for it, tell you that there is a 25% restocking fee.

    When you return the product for the 100% Satisfaction Guarantee!

    If they were obvious about that huge RESTOCKING fee that supposedly means you get "All Your Money Back" which they do say out loud during their ads.

    But the reality is you do have to RISK 25% of your purchase price plus return shipping costs.

    Oh and if you are a new customer you may just end up with one of these USED and Restocked devices...

    What does an independent review of low-level laser therapy for hair growth or to slow/stop hair loss? According to WebMD:

    "You may have heard that laser combs, brushes, hoods, and caps can help halt hair loss. The theory is that when hair follicles absorb laser light at a certain level, it stimulates hair to grow. But there’s not enough evidence that any of these devices restore hair or prevent balding."

    Capillus is clearly NOT 100% confident in their product since when it doesn't work for you you'll only get back 75% of your purchase price. The cheapest of their caps is about $1000.00.

    Once you have returned the product, they will restock it and resell it to the next person that didn't see the small print and instead believed their 12-month 100% satisfaction guarantee...nothing to lose, no risk GUARANTEE?!

    Personally, if you want to take a risk just realize that if this company really knew their product was effective why would they need to RESTOCKING FEE? I doubt these products cost the 1/10 of what they sell them for and probably a lot less.

    Bottom Line: No, I would not recommend this to a friend

    152 people found it helpful

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