Bought a ticket for Japan with them plus an extra cancellation fee...that lasted only 24 hours. I often looked at cancelling my flight for different personal reasons. Ticket originally purchased was $577. It was said in the reimbursement process that they would keep $200 as a cancellation fee. Still, they only reimbursed $377 plus AN EXTRA $200 fee. So my cancellation cost is $400 and not $200. Called them. Referred me to their "explicit policy on their website" (which was never that explicit in the process of cancellation itself). Scams, thieves. Should not be in business. Who could stop them once and for all?
Bottom Line: No, I would not recommend this to a friend
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