These past two months have been the worst customer experience I have ever received from a warrant company, especially after using them for over 15 years on multiple properties.
Friday stopped working on July 25th. One unqualified repairman and 4 service calls, then Sears diagnosed to replace, yet AHS can't find that approval after Sears sent it multiple times, I am done.
Customer service lied to me several times saying they saw authorization to approve, yet purchasing does not show anything, and another rep says still waiting on tech to send a status update.
SCAM, SCAM, SCAM!
Don't waste your money with them, plenty of other home warranty companies with a lot better customer service and better price plans.
Bottom Line: No, I would not recommend this to a friend
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