Omar F.
ArizonaMember since September 2019

Reviews (1)


    • Oct 1, 2019
    • Verified Reviewer

    Better.com

    Stay away. Bait and switch.

    Overall Experience:

    Locked in a rate with 0 points for refinancing a rental property. The origination fee in the initial good faith estimate was 0. Now the rate is fixed but there is an origination fee of 1% (of the loan). Also, their response time is fairly slow (they claim there is a queue and loans are processed accordingly).

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Oct 8, 2019

      Company Response from Better.com

      Hi Omar,

      We apologize for the inconvenience but can assure you we don't bait and switch. Since we cannot discuss your situation in public, feel free to contact us directly at reviews@better.com with details on what happened so we can look into it. We hope to work this out with you.

      Sincerely,

      The Better.com Team


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