As other comments have noted, they will do everything to avoid paying any claim. Including engaging in some crafty contract interpretation and shuffling you off to multiple representatives with the hope that you will just go away in frustration. I spent the better part of two days getting passed around from person to person. Some aspiring U.S. Attorney should have no problem making a RICO case against them. Likewise, this company is ripe for a class-action lawsuit.
Bottom Line: No, I would not recommend this to a friend
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