Wendy H.
FloridaMember since October 2019

Reviews (1)


    • Oct 12, 2019
    • Verified Reviewer

    USAA Mortgage

    MTG Loan Process

    I am currently going through their nightmare of a process to obtain a MTG from them. This has been the absolute worst experience I have ever experienced in obtaining a loan. I have received multiple emails, each requesting yet another piece of information they need to process my application. This morning I received an email at 1008, requesting yet another document they need. The icing on this slice of cake is, they need this document by noon today to keep my October 11 closing date (which they have extended 4 times due to all their requested crap!). PLEASE! Do not put yourself through the torture and frustration of getting a mortgage loan with this company! Buying a home is supposed to be an exciting, wonderful time, and I'd honestly rather step on a rusty nail and get a tetanus shot every day for the next month than go through this process with them again! RUN AWAY AS FAST AS YOU CAN FROM USAA MTG DEPT!

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

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