I contacted this company by email and by phone, they assured me I would get a refund, has not happened yet. They actually get the product from Hong Kong or China, they have it shipped to New Jersey, where a company called SPF Swan Packing sends it out to the customer and they do all their emails through Mailgun which is a company that sets up emails for businesses so you don't actually really talk to the actual people who are scamming you, you are sending your email to a person at Mailgun who routes the email to the supposed company and they tell them what to write back. This is a very big scam. But then again we bought off the internet and they play a great scam. Do not ever order from these people at all, they are liars, cheaters, thieves, and scammers, and I am sure their families are quite proud of them, especially their mothers.
Bottom Line: No, I would not recommend this to a friend
31 people found it helpfulLink to this Review
Hi Shelly. We are taking your feedback into account. We'd like to assure you that this is a legit entity, we are not in the business of scamming people. If a product is unsatisfactory, we do have a 30-day Money Back Guarantee which entitles you to a refund as long as it is returned on its original condition within 30 days from the time of delivery. Thank you!