C F.
CaliforniaMember since October 2019

Reviews (1)

    • Oct 25, 2019
    • Verified Reviewer



    Waited for six weeks for them to tell us we didn't qualify for a refinance despite having excellent credit and more than adequate assets and income. Asked for documents in a very piecemeal way. Website has a good interface and they're responsive, but the bottom line is they just didn't deliver.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Oct 29, 2019

      Company Response from Better.com

      Hi CF,

      We apologize for the inconvenience you encountered and appreciate the feedback. Since we cannot discuss about your situation in public, please contact us directly at reviews@better.com with information on what happened so we can look into your situation. Let's work this out!


      The Better.com Team

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