Char B.
Fort Wayne, INMember since October 2019

Reviews (1)


    • Nov 1, 2019
    • Verified Reviewer

    BeenVerified

    They renewed me for years and I had no idea

    I joined and used the service for a year. Then I did not renew.

    When I went to the website to check out the pricing, I was renewed without my permission. I did not know I had been automatically renewed until several payments later. While they reimbursed me for the current months I was being charged for (after numerous calls and much determination on my part), they refused to refund the hundreds of dollars they owed me for the numerous charges. I will never use them again or recommend.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Nov 5, 2019

      Company Response from BeenVerified, Inc

      Hi Char,

      I'm sorry to hear this was your experience and for any confusion. Accounts can only be reactivated per our customer's request. We are happy to look into your account and offer further assistance regarding the charges, could you provide the email address you signed up with to support@beenverified.com?

      Thank you,

      BeenVerified Customer Support


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