David P.
McMinnville, ORMember since November 2019

Reviews (1)

    • Nov 11, 2019
    • Verified Reviewer

    Hum by Verizon

    You have been scammed

    I purchased HUM and after 6 months they finally got it working. Seems there were recalls that HUM did not notify their customers. After HUM (with Verizon help) got me a working model and got it working (it took 6 months), they pushed an "Upgrade" of the firmware. It seems that the upgrade added Google Assistant to the system software. The hook being unless you set up Google assistant you CANNOT use the hands-free option (the main reason for me to order the HUM). As usual the HUM tech support is useless unless you ask the tech something covered in their checklist.

    Verizon has sold me something I cannot use for what I ordered it for!

    Bottom Line: No, I would not recommend this to a friend

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