Brian V.
Cincinnati, OHMember since November 2019

Reviews (1)

    • Nov 12, 2019
    • Verified Reviewer


    Horrible experience and poor customer service

    Overall Experience:

    I am highly disappointed in the lack of service I have received from HomeAdvisor. I was supposed to have leaves removed from my front and back yard last Monday, 11/4. It is now Friday, 11/8, and the job that was supposed to take 2 hours is still not complete. HomeAdvisor has sent 3 different contractors who have failed to complete the job. Today the 4th contractor was supposed to come to finish the job and didn't show up. I have wasted hours on the phone this week being transferred, put on hold, told I would receive calls back that never were, and been given assurances that the job would be complete. I have asked numerous times for their corporate office's direct line and email but was refused. All I am asking is for the job to be completed, but for some unknown reason, this still hasn't happened. Does anyone at HomeAdvisor care about customer service? Obviously not.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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