Donald A.
Vineland, NJMember since November 2019

Reviews (1)


    • Nov 14, 2019
    • Verified Reviewer

    Better.com

    A terrible company!

    Overall Experience:

    I attempted to get a refinance at Better.com. I own 2 homes with more than $100,000.00 in equity between the 2 of them. I have no other debts other than a car payment of $180.00 a month, I have a retirement account with more than 6 figures in it and I have a credit rating of 800. I was denied...AFTER they charged me $550.00 for a home appraisal (I had a home appraisal done to remove PMI 6 months ago and it cost $120.00).

    They did not return my $550.00 and I was denied. I would urge everyone to stay away from this company.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Dec 3, 2019

      Company Response from Better.com

      Hello Donald,

      We apologize for the inconvenience you experienced with us. Since we cannot discuss about your situation in public, can you reach us directly at reviews@better.com with details on what happened and your contact information? This way we can look into what happened and communicate better with you and see what we can do to help out.

      Sincerely,

      The Better.com Team


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