Brian W.
Las Vegas, NVMember since November 2019

Reviews (1)


    • Nov 28, 2019
    • Verified Reviewer

    BeenVerified

    Fake promo email

    Overall Experience:

    I signed up for the $1 trial because I searched for an individual in Google and BeenVerified sent me a clever-looking email saying the report was ready for this person. When I logged into my trial account, that report for this person in the right city did not exist. I immediately emailed them to cancel and not charge me further. To their credit, they responded quickly and said the cancellation is "in process," whatever that means. Apparently a "report" exists for anyone before you pay. Once you pay and search for the information, no report exists. I also searched myself and my girlfriend just to see if it had accurate info. It does not. This app may be useful for some. But it wasn't for me. So it gets two stars, assuming their customer service has integrity and follows through on NOT charging me further.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Nov 30, 2019

      Company Response from BeenVerified, Inc

      Hi Brian,

      I'm sorry to hear that you're having trouble locating the information you're looking for.

      BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards, and utility bills.

      This means that sometimes we may not have all of the information related to an individual in our records. Sometimes we do not have an address available, or may be lacking a birthday for the person you're searching, however, that does not mean that we do not have a record with other information available for that person.

      If you've submitted your search with a specific city, middle name, or age and received no results try removing some of that information and running the search again. You may find that we have a record for that individual, but that it is in a different city than you were looking for them in, or we have a result for them, but it does not have an age attached.

      By adjusting the search parameters to be wider you may be able to find a record that was not showing up at first.

      I hope this helps to clarify and that you are able to find the record you're looking for. In addition, your account is canceled, as you requested.

      If you still have any paid time remaining in your plan, you still have access for the remainder of that time, however, you will not be billed going forward.

      Respectfully,

      BeenVerified Customer Care


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