Ashley H.
Ashley H.
San Diego, CAMember since November 2019

Reviews (1)

    • Dec 4, 2019
    • Verified Reviewer


    Terrible product and worse costumer service

    Overall Experience:

    I have never had more terrible customer service in my life! The vitamins are trash. All these reviews are fake. I experienced hair loss and acne. I ordered a four-month supply, tried it for two weeks and sent all product back (3 unopened bottles and one half used). I emailed the company when I sent it back with tracking and they said thank you, we will refund when returned. I emailed again a week after it delivered and they told me to wait 14 business days. I waited well over and they told me they would not refund me because it was delivered a day after a month from the order date. So the one-month policy is a lie. It’s doesn’t account for the shipping time to you and back. And it came ONE DAY LATE! I spent a hundred dollars and another $12 to ship and they refuse to refund me for my unused bottles. I have been contacting them via email and finally contacted the manager Giana who was EXTREMELY rude and disrespectful, yelling over me. She kept saying do you know how many people call about the same issue. Well then fix it. You're a manager. This company is terrible and disrespectful, greedy, liars and stealers. I work very hard for my money and they do not care about their costumers. DON'T SUPPORT THIS COMPANY! The vitamins do not work and they don’t deserve the business.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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