Susie T.
Dade City, FLMember since November 2019

Reviews (1)

    • Dec 4, 2019
    • Verified Reviewer

    LiveWave Antenna

    This product and their customer service is deplorable, multiple conversations, no resolution, refusal to refund purchases

    Overall Experience:

    I purchased for a senior friend of mine. I had problems with it from the very beginning. They kept saying use the amplifier. I received the antenna, I never received the amplifier. I was charged for both on my credit card. After multiple contacts and another contact, I was told they had no record of me even contacting you and the warranty was 30 days and therefore I was just out of luck. So I am out over $80, my 87-year-old neighbor will not have any TV as promised because the little antenna that is supposed to make your house and antenna brought into channels after being represented that there were 260 available. Beware, it is not what it is said to be. Those folks who have good luck or either sitting right on top of a transmission area or they're getting a kickback from the people selling this product.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Dec 21, 2019

      Company Response from Strong Current Enterprises

      Hello, Susie. We're very sorry to hear about this. Please know that we are taking your feedback into account. If the 30-day timeframe for return is already exceeded, we do offer discounts to at least make it up for any inconvenience it caused you. You may respond to the email previously sent so this can be further discussed and hopefully, straightened out.

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