Darrell B.
New Orleans, LAMember since November 2019

Reviews (1)

    • Dec 7, 2019
    • Verified Reviewer

    Hum by Verizon

    Throw the dice

    I was persuaded to get a Hum because I spend a lot of time in my car, and the thought of WiFi sounded great. When it didn’t work, I took it back to the store. Verizon said to call Hum. Hum said to call Verizon. The store said that I had signed a contract for 2 years, so I couldn’t turn in my paperweight. After nearly 2 years, Verizon sent me another Hum. I called Verizon, and at first they tried to gaslight me into thinking I ordered it. Then, they told me it was free. When I said I wanted to return it anyway, they sent me an envelope without a mailing label or address to send it to. When I complained about this, they offered me a credit LESS TERMINATION FEE. But go ahead and try it, because the new model MIGHT WORK.

    Bottom Line: No, I would not recommend this to a friend

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