Another terrible home warranty company. I was with OneGuard prior to switching and decided to switch to AHS. When switching, I specifically asked if they covered refrigerator coolant as I knew OneGuard was going to stop covering it and an old AC unit was really the only thing I was looking to cover. Finally this AC unit went down. JJ’s Fire and Ice was my assigned contractor. I was told they needed a small part and would call me when they had it. Three weeks later I called them and was told they were still waiting on it. Two weeks after that I got an email from AHS stating that my "service was complete". Nothing had been done and nobody from JJ’s Fire and Ice had even attempted to contact me. I then called AHS, who told me they would look into it. Today, another two weeks later, I got an email from AHS stating that the part is in, but it would cost $770 for coolant.
Bottom Line: No, I would not recommend this to a friend
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