I can't speak highly enough about American Home Shield (AHS)! Our washing machine stopped going through all of the cycles. AHS sent a repair person out, they diagnosed the problem, ordered the part and instructed me to call once the part arrived. We scheduled an appointment once the part arrived. We had to be available from 8:00 am to 5:00 pm and took a day off from work to be available. They canceled the appointment at 6:30 pm. I was certainly displeased with A&E and contacted AHS. They immediately scheduled another technician with a different company to come out and install the part to the washing machine. Excellent service! They immediately scheduled for the initial issue and corrected the resulting issue as soon as possible. I'm certainly impressed with their follow-through and couldn't ask for more. They had no control over A&E canceling but the took corrective action with positive results. I strongly recommend AHS for all your home warranty needs.
Bottom Line: Yes, I would recommend this to a friend