Eric W.
OhioMember since January 2020

Reviews (1)


    • Jan 12, 2020
    • Verified Reviewer

    Auction.com

    You are not the most important part of Auction.com

    I bid and met the reserve price. I went past the point of depositing $2,500 in an escrow account, there was a bank charge of $25.00 for the transfer on December 19th, 2019. As late as last evening I was told I had won the house. I transferred funds to the escrow as directed by Auction.com on the 19th, according to the escrow company in an internal email I was included on to a supervisor..."Can you check with the seller to see which contract they show is the one they are honoring? We have 2 separate contracts with 2 different buyers for the same property. Both with the same asset company." I'm out 3 weeks' time and a $25 wire transfer fee. On December 23..."The next step is closing, We will be in touch to assist you with the remainder of the process." LOL, I had to tell them that apparently it had been sold...

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Jan 14, 2020

      Company Response from Auction.com

      Thank you for your review. We are sorry to hear you did not have a great experience with Auction.Com. We would love a chance to discuss your experience by calling Customer Care 800-793-6107 or by emailing your contact information to CustomerCare@auction.com. Please be aware Auction.Com is a third-party platform for bank-owned properties; we do not own the properties but merely facilitate the sales at the seller’s request. By and large, the properties on our site are being offered exclusively through Auction.Com before they become available to the broader market. In rare instances, the property may be available through other retail platforms. As Auction.Com does not own the properties, we cannot prevent the seller from accepting other offers or influence the seller's decisions on how the conduct their sales.


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