Kyna S.
UtahMember since January 2020

Reviews (1)

    • Jan 17, 2020
    • Verified Reviewer

    Sleepgram Pillow


    I ordered the pillows and then it sent me to add pillowcases to your order page, then an add bamboo sheets page, then a comforter for $9 page, then a mattress protector page. I got all but the mattress protector. I was charged instantly for each piece I added to my order so 4 separate charges and no way to overlook my order and confirm it. There was NOTHING on the comforter page that said 14-day trial. Had there been I wouldn't have added it to my order. I was then charged a 5th time yesterday for $195. Talked to them today and the comforter only has the 14-day warranty and does not fall under the 100-day warranty but everything else does. When I asked why she wouldn't tell me. The sheets do not help the bed sleep cooler like they claim. The top sheet sticks to the crappy comforter and they both slide off the bed if you move just a little. The pillows have hard as rock clumps in them that I have tried and tried to fluff out and so it is lumpy and uncomfortable. And the sheet set comes with pillowcases that slide off the pillow if you move the pillow which you have to do many times at night because the pillow does not conform to your head like it claims. I have tried it for 15 days now and I wake up with a sore neck and headache. I do NOT recommend anything about this company from crap product to awful customer service that does not care about customer satisfaction.

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

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