I signed up for AHS last summer. I called them last week to check out my heat pump. The guy that came out said that the service valve was broken and that it was caused by somebody stepping on the line from the unit to the building. They denied my claim. I looked at the valve and the line and there was no damage. When they denied the claim they told me that I could use the guy that came out to fix it if I wanted and he would do it for $800. I called a reputable local AC company and they came out. The valve is fine, the line is fine, it was low on refrigerant and had a small leak somewhere in the system. There was no leak around the valve. He put in some sealer and refrigerant and said that should do it. Don't buy American Home Shield insurance. When you need them they will find a reason to deny your claim!
Bottom Line: No, I would not recommend this to a friend
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