As far as my AppleMac laptop is concerned, even for me it was straightforward to use and did a thorough job. I bought this because I had to have my laptop go through a factory reset, and lost data. Also, when purchasing a replacement mobile phone in the past I haven't been able to save the pictures on my phone. However, neither of the additional dongles fit my phone. I have a OnePlus 5 mobile phone. Very disappointed re the phone.
Bottom Line: Yes, I would recommend this to a friend
4 people found it helpfulLink to this Review