Joan E.
Orange, CAMember since February 2020

Reviews (1)

    • Feb 9, 2020
    • Verified Reviewer

    American Home Shield

    Billing department not very good

    Overall Experience:

    Joined December 2019, got the Pick 10 plan. A couple of weeks later I added electrical for a one-time payment of $24, they took out the payment of $24 four times, I wanted my credit back for $72! Account was overdrawn due to them taking out more money...they use part of the money for another payment and we’re gonna keep the money for all the payments and I want my $42.01 back. It’s taken three weeks now to get them to do it, to fill out the form. They lost my billing information, it’s ridiculous, so they had to put that back in and they’ve already billed me before now. They say it’s gonna be another seven days because they filled out another form so don’t plan on me staying with this company long.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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