Delia W.
Des Moines, IAMember since February 2020

Reviews (1)

    • Feb 19, 2020
    • Verified Reviewer

    LiveWave Antenna

    Terrible company, poor business service

    Overall Experience:

    I ordered 3 antennas and two amps. They messed up the order in the beginning. I contacted them and said I didn’t want 4 antennas. I originally ordered the first of December and it’s now February 17th and nothing has come despite several calls. Customer service messed up my order twice. They still do not have the product. The supervisor named "Audrey" said when a product is ordered online that they can take your payment and not have the product. That’s what makes me so angry. They said the update from the warehouse dated Feb. 4th said they were still out of stock. How can they accept payment for something they don’t have and don’t know when they will get it in? I would think that there is some kind of law against that. Today customer service offered me 20% off my order. But I would have to still wait an uncertain amount of time. I asked for a full refund after all this time. I don’t know how they can run a business so shady like that.

    Bottom Line: No, I would not recommend this to a friend

    • Mar 9, 2020

      Company Response from Strong Current Enterprises

      Hi Delia. We're sorry to hear about this feedback. We'd like to express our sincerest apologies for the inconvenience this has caused you. Please note that we take your comments and opinions seriously as they would certainly help us improve our overall services.

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