Kristin S.
Kristin S.
Member since March 2020

Reviews (1)


    • Mar 7, 2020
    • Verified Reviewer

    Care.com

    Keeps charging your credit card

    Overall Experience:

    I signed up for what I believed was a temporary time period to try Care.com to help my mom with some assistance for just a period of less than one week before she was to move into a senior all living facility. I never actually hired a person even after making some connections with some workers through Care.com because their schedule never accommodated my mother's. Once my mother moved into the facility I no longer needed Care.com and I believed that my 7-day trial had expired, but that was not the case and it has been a year that I've been charged $39.00 per month. After explaining this to a Care.com worker, oh, they informed me that they would submit my case to be considered for reimbursement. Unfortunately, all I am being reimbursed for is one month. So needless to say, make sure you know what you're signing up for if you're going to go with Care.com, but I would not recommend them.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review

Showing 1-1 of 1