Carrie F.
Carrie F.
Eugene, ORMember since March 2020

Reviews (1)


    • Mar 24, 2020
    • Verified Reviewer

    BeenVerified

    Terrible experience

    Overall Experience:

    Please do not use this company. They continue charging your account months after cancellation. All their customer service numbers do NOT work. It does not matter if you change your card number as they have a feature to continue charging a card even when is changed. This has been a nightmare. It is interesting that the services this company does are aimed towards seen into a person's reputation as they lack professional integrity. If anyone from BeenVerified can read this, please write a number where either my bank or I can contact you. Thank you.

    Bottom Line: No, I would not recommend this to a friend

    • Mar 26, 2020

      Company Response from BeenVerified, Inc

      Hi Carrie,

      Our records do not indicate a previous request to cancel. On the sign up page we inform that you can call or email at any time to cancel and will not be billed prior to the next billing cycle.

      The payment method that was used at the time the account was created is the payment that will be billed for the recurring charges to use our services.

      BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills. We do not create this information, this information is obtained from several public record resources.

      Please be assured that your account was canceled, details of your refund were sent to the email address that was used to create your account.

      If we can be of further assistance please feel free to contact us at support@beenverified.com or 1-866-885-6480.

      Respectfully,

      BeenVerified Customer Care


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