Jenn O.
MinnesotaMember since May 2020

Reviews (1)

    • May 15, 2020
    • Verified Reviewer



    Overall Experience:

    Same as other reviews. I have tried to reach out several times both via phone and email and have not had any returned calls or emails. My daughter's hard-earned money is missing, plus the card was declined with online transactions when she had money in her account so now she has fees to pay. Total crap and just angers me. It worked for about 2 weeks and then they just started stealing our money. My daughter is so disappointed, as am I.

    Bottom Line: No, I would not recommend this to a friend

    • May 15, 2020

      Company Response from BusyKid

      We're not sure why you say that you've reached out with no response since we've communicated with you all week and provided written details of where every penny has been sent through the system. As of right now (5/15 at 10:27 pm PT), there is a message we sent you at 10:30 am with no response. Nothing has been stolen, we refunded any fees that were charged due to the card being declined (and would have been normally), and any calls you made were to the card provider, not BusyKid. We deeply apologize for any confusion but as soon as we became aware of the issue, we solved it in about one day. We hope that you'd give us a chance to win you over again now that you see this was nothing more than a misunderstanding.

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