Dyvonia J.
St. Louis, MOMember since June 2020

Reviews (1)

    • Jul 2, 2020
    • Verified Reviewer


    They lie to get you to purchase a plan

    • Length of Use: 3–6 months
    Overall Experience:

    I feel like I was lied to when the salesperson was presenting this service to me. I was told every major repair under my hood would be covered with the Gold level coverage. The only thing that was not covered with this plan would be regular routine maintenance (oil changes, tires, brakes). The very FIRST TIME I needed to use CarShield for a repair, for a non-routine maintenance repair, the claim was denied. I am canceling my contract and NO, I will not recommend CarShield to anyone.

    Pros and Cons:

    • No “pros” were specified in this review
    • Lied about the coverage
    • I did not receive the list of covered repairs with my contract, only got the list after they denied my very first claim
    • Waste of money

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review
    • Jul 8, 2020

      Company Response from CarShield, LLC

      Hi Dyvonia,

      Our reps cannot say everything under the hood is covered and would lose their license if they said so. We will review this call to confirm. Perhaps there may have been confusion about your policy, and for that, we are sorry.

Showing 1-1 of 1