Clifford O.
Flower Mound, TXMember since July 2020

Reviews (1)

    • Jul 6, 2020
    • Verified Reviewer

    Flex Seal

    Poor customer service on new orders

    Overall Experience:

    I placed an order for Flex Seal Paste on 6/27/2020. On 6/30 I sent an email requesting an estimated delivery date. On 7/2 I sent a second email requesting an estimated delivery date. Twice I did not hear from them. On 7/3 I called and spoke to a lady that told me it would be an additional 30 days before I would see my product. To me, this is absolutely unacceptable. So, if you have plenty of time to finish your project, I guess it would be OK. So buyer beware.

    Pros and Cons:

    • No “pros” were specified in this review
    • Not sure, I haven't received my product yet, delivery times are unacceptable
    • The lady I spoke to told me if I didn't agree with their delivery times I could cancel my order
    • I wanted this product now, not 30+ days
    • I did my part, I paid for the product so that was my promise, so I wanted Flex Seal to keep their promise and ship my product
    • Terrible customer service, bad

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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