Alan Feuer
Long Island, NYMember since April 2016

Reviews (1)

    • Apr 23, 2016
    • Verified Reviewer

    Hum by Verizon

    Sucky experience

    Overall Experience:

    Was talked into subscribing to Hum by a Verizon corporate store rep. Purchased the system and after a week and a half was not able to get the product activated. The store was not at fault. Made three trips to the store over this period to try to activate the product. Today the store rep called Hum for the third time and was told that they had no record of the account for the third time. Rep advised me to return the product and gave me a credit.

    I believe that Hum service is owned by Verizon, but this was just another awful experience. My Fios experience was another one. Sorry I purchase a new phone from Verizon. Now locked in for another period.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

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