My husband ordered StrictionBP. He developed a few effects from the pills, abdominal discomfort and diarrhea, we stopped them. I called to return the pills and the person told me it would be $10.00 per bottle, which we have 6 bottles to return plus postage and handling. I immediately told her it was a SCAM and would report it to the BBB. So then she tells me that she could give us 1/2 of our money back immediately instead of sending the bottles back. WOW, what do you call that if it isn't a SCAM? Would not deal with this company again.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
Link to this Review
Company Response from Optimal Health Products
Greetings Judy!
Thanks for your review! We sincerely appreciate our customers taking the time to share their experiences with us and always take the feedback to heart.
We've reviewed the interaction and although the agent is correct and we of course do have policies, procedures and return guidelines that are agreed to in our terms and conditions during checkout, just like every company out there - it's never our goal to leave one of our customers feeling like they've been wronged by us.
We do have a 60-day money-back guarantee that does have a restocking fee associated with it. That being said, in an effort to help make this right - we're willing to waive that, allow you to keep the product you've received, AND give you 100% of the money back you originally paid for the product.
The remaining 50% of your order will be refunded today, 8/3/20. Refunds can take 3-7 business days to process, but oftentimes do arrive more expediently. It's our goal to partner with our customers towards a healthier tomorrow, and we hope that this gesture goes towards the restoration of that mission in your and your husband's eyes.
If you have any open questions or concerns, please do not hesitate to contact us, toll-free, at 1-844-248-3717 and we'd be happy to assist you 7-days a week.
You can also reach out to me personally at: Trevor.F@optimal-health.com, if there is anything I can do to help.
Kind Regards,
Trevor Frank
Director of Customer Support