Ca R.
Houston, TXMember since July 2020

Reviews (1)


    • Jul 30, 2020
    • Verified Reviewer

    CarShield

    Not worth the time or money!

    • Length of Use: 3–6 months
    Overall Experience:

    First claim with CarShield. CarShield wouldn’t answer the phone. Left several messages and never received a call back. This is a money pit, I am not going to continue with this place and will inform everyone I know not to deal with this place. They are not responding to customers and only collect money as a revenue source. I think I will file a class action in response to their insidious business practice. I will not be doing business with these people again...I have learned a lesson with this company.

    Pros and Cons:

    • No “pros” were specified in this review
    • Customer service
    • Lack of contact with their customer
    • Lack of feedback

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Aug 3, 2020

      Company Response from CarShield, LLC

      Hello,

      We're sorry you're having trouble reaching us. We are open Mon- Fri 7am-8pm CST and Sat 8am-3pm CST. Typically, we do not have long wait times. If you're trying to reach the administrator of your account, they are a different company. A storm took our their phone lines for a week and they are working extremely hard to get caught up.


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