Virgilio C.
Waldwick, NJMember since August 2020

Reviews (1)

    • Aug 31, 2020
    • Verified Reviewer


    They canceled me when I got only 8 payments to pay

    • Length of Use: 1–2 years
    Overall Experience:

    In this time of pandemic, after paying 18 monthly payments and being late for 1 month, they immediately canceled my 2 accounts. When I tried reinstating them after 8 days when they canceled my 2 accounts, they said they can’t do anything and reinstate me because I was 1 month late in my payments. They said I have to start all over again and reapply. After I paid 18 months and I only have 8 more payments left, they said it’s their policy not to reinstate my 2 accounts, for which I paid already a total of $5400. They are ruthless and I know why they canceled me, because they can make more money if I reinstate the 2 insurances that I have. I haven’t even used the insurances on both vans, not once, for the last 18 months they were automatically deducted from my credit card so I was never late on my payments until this hardship from this pandemic. They are heartless and I think this might as well get canceled because if ever when it’s time I need to use the insurance, they will probably say it’s not covered. Beware of companies like this who have no empathy for their customers and they will easily deny coverage, just as easy canceling them.

    Pros and Cons:

    • No “pros” were specified in this review
    • No sympathy for people who are in hardship and when late on month payment, they immediately cancel you

    Bottom Line: No, I would not recommend this to a friend

    • Sep 1, 2020

      Company Response from CarShield, LLC

      Hi Virgil,

      We are happy to help out as best we can and we understand the hardships many people are going through during this pandemic. Your account was canceled because you requested that we cancel it. Since it was processed as a cancellation we cannot reinstate the account.

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