CarShield is the worst company ever. I have been with this for 6 months, costs me $115 monthly. My car needed an engine, they gave me the runaround for 2 weeks, telling me all types of lies. It’s always a different story with them. They do not answer emails from the car shop. You can’t talk with a manager or supervisor. I advise you if you are looking for a warranty, do not get CarShield, this company is garbage!
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
2 people found it helpfulLink to this Review
Hi Sara. There does appear to be quiet a bit of back and forth between you, the repair facility, and American Auto Shield. My best guess is a lack of communication as to why this went on for so long. A tear-down of the vehicle was needed in order to find the cause of failure and it appears the repair facility may not have told you a deposit was needed prior to them starting that. That held us up quite a bit. Your claim is still pending as I see you have decided to take your vehicle to a different repair shop. Please have the new repair facility contact us when they get a chance and we will be more than happy to work with them and get your car fixed.