Dolores DeMers
Las Cruces, NMMember since April 2016

Reviews (1)

    • Apr 26, 2016
    • Verified Reviewer

    Hum by Verizon

    Cannot undo a call to Emergency

    Overall Experience:

    I have repeatedly and accidentally called Emergency when I was only trying to reposition the HUM on my visor. Once the Emergency button is pressed, you cannot undo the call. Even when the device is turned off, the Emergency button is active. The design of this device creates false calls to Emergency and I don't like that. When I talked to customer service rep at Verizon yesterday, he told me I had to return it within 14 days to avoid the $115 deactivation charge.

    Bottom Line: No, I would not recommend this to a friend

    19 people found it helpful

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