C A.
WashingtonMember since September 2020

Reviews (1)


    • Sep 25, 2020
    • Verified Reviewer

    edX

    Do not use edX

    • Length of Use: 1–2 years
    Overall Experience:

    Exceptionally poor customer service.

    Provided incorrect information that the course was fully flexible and that you could shift due dates. When I could not submit some parts for assessment I contacted them to confirm that it was fully flexible. Only when it was after the due date for assessments that were not fully flexible did they inform me of this. Too late at this stage. Based on their incorrect information I am now compromised to finish the course I am enrolled in.

    Pros and Cons:

    • Appeared to have good course offerings
    • Courses are not fully flexible, even if they say that they are, so be warned
    • Poor customer service
    • Provide incorrect information and then refuse to correct the error

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review

Showing 1-1 of 1