Heidi B.
Heidi B.
Milwaukee, WIMember since October 2020

Reviews (1)


    • Oct 7, 2020
    • Verified Reviewer

    Stitch Fix

    Avoid this company at all costs!

    • Length of Use: Less than 3 months
    Overall Experience:

    I liked the idea of a personal stylist, but as I found out, it is hardly a personal stylist. A computer program suggests items to "your stylist". The stylists complain online that they don't have the time to provide such a service and inventories are so low they can't provide customers what they want.

    Really disappointing. Feel misled by their advertising of a personal stylist. Service does not deliver what they promise. They show all these clothes online and stylists say very little of it is available for them to choose.

    Pros and Cons:

    • No “pros” were specified in this review
    • Stylists are not truly picking items for you as they advertise
    • $20 styling fee must be used on an item they send even if you hate the items they send
    • Poor customer service - no telephone number to call

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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