Jacquelyn A.
Santee, CAMember since October 2020

Reviews (1)

    • Oct 29, 2020
    • Verified Reviewer

    American Home Shield

    I would give them a zero if I could

    • Length of Use: 2+ years
    Overall Experience:

    I have had American Home Shield for the past 12 to 17 years and I have spent $11,000 in premiums. They have only replaced two major components in my home - a heater, which I had to pay $990 for upgrading and code violations, and my hot water heater, which cost me $795 for upgrading and code violations. What did they do with my $11,000 I’ve been paying them all the years? I think I’m going to cancel my contract as soon as it comes due and save the money and just pay for it out-of-pocket, they’re not worth it, they’re slow as a snail at approving anything I would like without hot water for five days. They have no one you can contact in the US for an honest answer. What a piece of crap this company is. I don’t know how they’re staying in business really, don’t buy insurance, don’t buy a warranty from them. My hot water heater was 30 years old and the heater was probably 20 years old when it was replaced.

    Pros and Cons:

    • No “pros” were specified in this review
    • Slow response
    • No major companies will work for because they are cheap
    • They don’t care about the clients

    Bottom Line: No, I would not recommend this to a friend

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