Lisa F.
Okanogan, WAMember since November 2020

Reviews (1)

    • Nov 10, 2020
    • Verified Reviewer

    American Home Shield

    Horrible customer service

    • Length of Use: 6–12 months
    Overall Experience:

    I have been paying into them for like 8 months, go to use them for a bathroom sink that is plugged and after 4 days with not one contractor or them calling me, I canceled them. Then after about 7 calls to them, 13 business days, and 2 reports with BBB, I got my $100.00 refund back. I had one gal who was very nice that put me through to the cancellation department and called me back when she said she would.

    Pros and Cons:

    • No “pros” were specified in this review
    • Contractors must not work in rural areas
    • Paying for product and nothing to show for it
    • Huge lack of customer service and integrity

    Bottom Line: No, I would not recommend this to a friend

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